tradzo.in and the mobile application 'Tradzo' is a product owned and operated by Tradzo Research (hereinafter referred to as "Tradzo", "us", "we"). Tradzo research is committed to safeguarding any information submitted to us on our website ("Site") and/or the services made available through the Site or mobile applications (collectively referred to as the "Platform") of Tradzo Research ("Services"). The privacy notice provides you with a summary of the type of information collected by us, policy regarding use of that information and measures taken to safeguard that information.
We may also allow our group companies, affiliates and subsidiary companies, and third parties to use our Platform to offer their products and services to you, under applicable terms and conditions specified on our Platform from time to time.
By submitting Personal Information through our Platform or Services, you agree to the terms of this Privacy Policy and you expressly give your voluntary consent to the collection, use and disclosure of the Personal Information in accordance with this Privacy Policy.
If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply.
When you participate in one of our surveys, we may collect additional information.
We may collect Personal and financial information provided by you, such as your first and last name, phone, e-mail address, age, investments, PAN etc. while you access services on the platform
We may also collect Personal Information on the Platform or through the Services when we make clear that we are collecting it and you voluntarily provide the same, for example when you submit an application for employment.
You must ensure to recheck the information or data being provided to us. In case any of the data/information is found to be inaccurate or incorrect, the same shall be informed to us for immediate amendment. We shall not be responsible for the authenticity of any information including personal information submitted to us.
To make our Platform and Services more useful to you, our servers (which may be hosted by a third-party service provider) collect information from you, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), and domain name.
We may use third party service providers to help us analyze certain online activities. For example, these service providers may help us analyze visitor activity on the Platform. We may permit these service providers to use cookies and other technologies to perform these services for us.
We use authorized third-party service providers to power payment transactions on our platform. Further, as per the applicable regulations, we use tokenization services from certified third-party service providers to facilitate card transactions on our Platform. The third-party service providers use/process such information and further transfer your information to the card networks (such as Visa, Mastercard). Such third-party service providers have the necessary rights to use/process/transfer such information to provide tokenization services in accordance with the applicable regulations. Such third-party service providers are PCI-DSS compliant. We do not store any information that is provided by you to facilitate such card transactions on our Platform.
We may be required from time to time to disclose any personal information collected by us to governmental or judicial bodies or agencies or our regulators based on their requirement to comply with the applicable laws including cyber laws. We may share your information including personal information to third parties including group companies to enable the provision of services to you and/ or to carry out technical, logistical, and other functions on our behalf. (e.g. Sending emails or newsletters to users).
We may create Anonymous Information records from Personal Information by excluding information (such as the name and email). We use this Anonymous Information to analyze request and usage patterns so that we may enhance the content of our Services and improve Platform navigation. Tradzo Research reserves the right to use Anonymous Information for any purpose and disclose Anonymous Information to third parties at its sole discretion.
When you click on a link to any other website or location, you will leave our Platform and go to another site and another entity may collect Personal Information or Anonymous Information from you. We have no control over, do not review, and cannot be held responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of information after you click on links to such outside websites.
"Cookies" are pieces of information that a browser can record after visiting a website. We may use cookies for technical purposes such as to enable better navigation through our site, or to store user preferences for interacting with the site. If you turn off the option to have cookies stored on your browser, it will affect your experience on tradzo.in
Tradzo Research is committed to protecting the security and privacy of your Personal Information. We endeavour to have suitable technical, operational, and physical security controls and measures to protect information collected by us that are commensurate with the nature of our business at all times. We use a variety of industry-standard security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure, and periodically review the same. In the event of any breach of our security control measures resulting in unauthorized access to your information, we will endeavour to inform you of the extent of such breach, subject to applicable law and cooperation with the relevant authorities. Further, despite our efforts to protect your information, if unauthorized persons breach security control measures and illegally use such sensitive/personal data or information, Tradzo Research, its affiliates and directors shall not be held responsible/liable.
It may be noted that we may retain the data as may be provided to us till such time as may be provided under the law and as required to efficiently provide service to our users.
This Privacy Policy available on our website is current and valid. However, Tradzo Research reserves the right to amend/modify any of the sections of this policy at any time and the general public are requested to keep themselves updated for changes by reading the same from time to time.
Tradzo welcomes your grievances, comments, or questions regarding the terms of this Privacy Policy, the Platform, or the Services. Please e-mail us at care@tradzo.in or contact our grievance officer at the following address:
Tradzo Research
#A-416, 4th Floor, Sumel 11,
Namaste Circle, Shahibaug,
Ahmedabad 380004
Anonymous Information - Anonymous information means information that does not directly or indirectly identify, and cannot reasonably be used to identify, an individual guest/user.
Internet Protocol (IP) - Internet Protocol (IP) is the principal set (or communications protocol) of digital message formats and rules for exchanging messages between computers across a single network or a series of interconnected networks, using the Internet Protocol Suite (often referred to as TCP/IP). Messages are exchanged as datagrams, also known as data packets or just packets.
Personal Information - Personal Information means any information that relates to a natural person, which, either directly or indirectly, in combination with any other information available, is capable of identifying such person.