Privacy Policy

tradzo.in is a website owned and operated by Tradzo Research (“Tradzo”, “we”, “us”), a SEBI Registered Research Analyst firm (INH000024675) registered as a partnership firm under the applicable laws of India. We are committed to protecting the privacy of information submitted to us through our website and related services (collectively referred to as the “Platform”).

This Privacy Policy explains the types of information we collect, how we use it, and the measures we take to protect it. By using the Platform, you consent to the practices described in this policy.

Information you provide directly:

• Name, email address, and phone number when you register or subscribe to our Services.
• Investment preferences and strategy choices when you complete the onboarding form.
• Messages or queries you submit via email or our support channels.
• Employment application details, if you apply for a position with us.

Information collected automatically:

• Browser type, operating system, and IP address when you access the Platform.
• Pages visited and time spent on the Platform (via analytics tools).
• Cookies and similar tracking technologies (see Cookies section below).

You are responsible for ensuring the accuracy of the information you provide to us. Please inform us of any changes or inaccuracies promptly.

We use the information we collect to:

• Provide and manage your subscription to our research Services.
• Deliver trade alerts, research reports, and market updates via WhatsApp and email.
• Respond to your queries and provide customer support.
• Improve the Platform and our Services through analytics.
• Comply with applicable laws and SEBI regulations.
• Send periodic newsletters or service announcements (you may opt out at any time).

Tradzo Research does not sell or rent your personal information to third parties for marketing purposes.

We may share your information in the following limited circumstances:

• With service providers who assist us in operating the Platform (e.g., email delivery, web hosting, analytics). These providers are bound by confidentiality obligations.
• With regulatory or judicial authorities when required by law, including SEBI, DPDP authorities, or courts of competent jurisdiction.
• In connection with a merger, acquisition, or restructuring of the business, where personal data may be transferred to the successor entity.

Cookies are small pieces of data stored on your browser when you visit a website. We use cookies for technical purposes such as improving navigation, remembering user preferences, and understanding how visitors use the Platform.

We may permit third-party analytics providers (such as Google Analytics) to use cookies to help us understand Platform usage. These providers process data according to their own privacy policies.

You may disable cookies in your browser settings, though this may affect certain aspects of your experience on tradzo.in.

Tradzo Research maintains appropriate technical and operational security measures to protect your personal information from unauthorised access, use, disclosure, or loss.

In the event of a security breach that may affect your personal information, we will endeavour to notify you as required under applicable law. Despite our efforts, no security measure is entirely infallible, and we cannot guarantee absolute security.

We retain personal information for as long as necessary to provide you with our Services and to comply with applicable legal and regulatory obligations, including SEBI record-keeping requirements. Once the retention period has elapsed, personal information will be securely deleted or anonymised.

We may create anonymised or aggregated data from personal information by removing identifying details. This anonymised data may be used to analyse usage patterns, improve our Services, and for other legitimate business purposes. Such data cannot reasonably be used to identify any individual.

The Platform may contain links to third-party websites (such as SEBI SCORES, NISM, or TradingView). Tradzo Research is not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Under the Digital Personal Data Protection Act, 2023 and applicable Indian law, you have the following rights regarding your personal information:

To exercise any of these rights, please contact us at care@tradzo.in.

The Platform and our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us at care@tradzo.in and we will take steps to delete such information.

Tradzo Research reserves the right to amend this Privacy Policy at any time. Updated versions will be published on the Platform with a revised “Last Updated” date. Continued use of the Platform following any amendment constitutes acceptance of the revised policy.

For any questions, concerns, or grievances regarding this Privacy Policy or our handling of your personal information, please contact: